Terms

PC Zone (Yeovil) Repairs Terms.
We will make reasonable efforts to repair your product, subject to the availability of any parts required and the terms of any relevant guarantee or warranty.

We will notify you when your product has been repaired. If you refuse to collect within 60 days after our notification to you that we have completed the repair we may dispose or recycle the product. Any sum obtained on disposal will be used to meet any unpaid estimate or repair charges. Any balance remaining will be paid to you on request.

We are not responsible for claims or losses resulting from the non-availability of your product.

We are not responsible for your data or applications. Please ensure you have backups before handing over your product for repair/upgrade.

Should a service require your product to be reformatted to factory settings, we will not be responsible for any data lost.

You are authorising us to accept software end-user licence agreements on your behalf as necessary to complete the repair; to this end we will use the personal information you have provided to us in connection with this service.

Please check the store opening hours when preparing to collect your product.

If the repair to your product is not covered by our guarantee or your service agreement you will have to pay for the repair.

We will make reasonable efforts to repair your product, subject to the availability of any parts required.

We will contact you by phone to agree the cost of repair with you.

Our repair work is guaranteed for 3 months from the date the product is returned to you, this does not cover software or viruses / malware removal.